New Payment Gateway - what to do if your Credit Card Payment Failed
**As an existing customer you will want to make sure your billing address is up to date and matches the billing address for your credit card to avoid having your card declined.**
When paying your invoices you will have the option to choose from PayPal or pay by credit card using Authorize.NET This has been added as frequently requested more convenient and secure way to pay. Authorize.net requires that the billing/contact address match the credit card billing address for security purposes. The system automatically pulls the address info from your contact information which may not be correct.
Here's how to update your billing address when paying by Credit Card
When paying by credit card, once you have selected the invoice to pay you will be presented with a screen like this:
If this isn't the correct address for the credit card you are using select:
Enter New Card Information Below
Enter New Card Information Below
And then click the Change button next to your company name shown above.
You will then be able to update your billing & credit card information and make your payment successfully.
